Privacy Policy

Lucky Mister Casino takes your privacy seriously. This page explains how we collect, use and protect personal information when you access our casino services. It outlines types of data we hold - personal, technical and transactional - and why we process each category. You will also find how to exercise your rights, how we protect data and how cookies and tracking are used. Read the sections below to understand what we collect, how we handle it and the ways to contact us about your information.

Types of data we collect

Personal data - name, email, date of birth, address and identity documents provided for verification. Technical data - IP address, device and browser information, geolocation and login timestamps. Transactional data - deposits, withdrawals, bets, game history and payment method details. Data may be collected directly from you, from your device or from trusted third-party verification providers.

How we use information

Account administration - create and manage your account, confirm identity and process KYC checks. Payments - process deposits and withdrawals and maintain transaction records. Security and compliance - detect fraud, comply with legal obligations and respond to regulatory requests. Service operations - investigate disputes, maintain logs and send important service messages. Processing is limited to lawful purposes required for operation and compliance.

Data protection and security

We protect information with encryption in transit, access controls and regular security reviews. Technical safeguards include modern TLS encryption and web application protection. Payment processing follows recognised security standards. Independent audits and external security services are used to verify controls. Access to personal data is restricted to authorised personnel and service providers on a need-to-know basis.

Cookies and tracking technologies

We use cookies and similar technologies for session management, basic site functionality, analytics and optional marketing purposes. A cookie preference tool is available so you can manage consent for non-essential cookies. Essential cookies remain active to keep the service working and to protect account security during sessions.

User rights regarding your data

You have the right to access, correct or delete personal data where permitted by law. You may request restriction of processing, portability of data and to withdraw consent for non-essential processing. Requests can be submitted via the account support channel or the contact details provided in account communications. We will handle requests in line with applicable UK data protection laws.

Data sharing and third parties

We share data with payment processors, identity verification providers, gaming suppliers and regulatory authorities when required. Data may be disclosed to prevent fraud, to meet legal duties or to resolve disputes. Contracts and security checks are used to ensure third parties protect information in accordance with applicable rules.

Updates to this privacy policy

We may update this policy from time to time. Material changes will be posted on the site and notified via account messages or email where required. The date of the last update will be shown at the top of the policy so you can see when changes took effect.